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Services

What makes Cullum & Brown stand above the competition.

Cullum & Brown is well known for the quality product lines it represents for compressed air, low pressure air & vacuum and liquid pump applications. One of the most important aspects of product distribution is the ability to service what you sell. This is what makes Cullum & Brown stand above the competition. Our service staff is available 24/7 to support not only the brands we sell, but all makes and models of air compressors, blowers, vacuum pumps and liquid pumps.

Our team consists of sixteen technicians readily available to respond to our customers needs. We supply stocked service trucks to ensure they have the tools necessary to complete the task at hand. Our staff is factory trained, certified and very diverse in offering services in repair, preventive maintenance, troubleshooting, and new product packaging. All of these offerings can be customized to fit the needs of
the customer.

Preventative maintenance is the most important long term service activity an end user should consider to assure equipment reliability. We offer complete preventative maintenance programs that can be as simple as an annual equipment inspection to verify functionality and performance, or as sophisticated as a monthly service that includes consumable parts and lubricant replacement/analysis, troubleshooting, operational trends over time, and full reports catered to the desire of the customer. As an additional benefit, participants in our preventative maintenance programs are charged a reduced labor rate, which is our way of showing a commitment to partnership.

In many cases, equipment components can be repaired or rebuilt for a fraction of the cost of a new unit. After a repair analysis is completed, we offer the customer pricing on both the repair of the unit as well as a new replacement so they can determine if there is potential savings available. In the case of a Cullum & Brown rebuilt component (blower, pump, or air compressor airend), we offer a one year limited warranty on the units, so our customers know we will stand behind the product. Manufacturer’s warranties apply to factory re-manufactured units and parts, which vary depending on the product. In any case, we provide the most cost effective long term option to our customers.

Custom built packaging is another service we offer for our products. In many cases, a factory manufactured package does not fit the available location or is not designed to the exact specifications the customer desires. In these applications we offer customized design. Our sales engineers will work with you to design a package per your specifications so you get exactly what you need. AutoCAD drawings will be generated for approval so there is no question of the product being supplied